This is a great approach for when you’re not sure exactly who your market is. I’ve talked in earlier posts about attracting the clientele that’s right for you by simply being authentic.
Andy Jenkins – internet marketing extraordinaire and co-founder and former partner of one of the more established internet marketing education groups, Stompernet — articulates it differently and I found it insightful enough to pass on.
First, a little context of where this fits into your marketing/PR/promotion strategy. If you’ve been servicing your clientele long enough to know who they are and what they want and need, then this isn’t necessarily for you.
However, if you’re an established company launching a new service or product or an entrepreneur just starting out, and unsure who your market really is, try this:
Talk about your perspective.
Surveys and market research are great but unless you’re a large corporation you’re probably not going to spend the money to discover the exact demographic for your service or product.
I like the way Andy says it:
“If you talk about your perspective you don’t have to decide which segment you want to speak to. You just have to offer your perspective and chances are it’s going to resonate with a segment. More importantly, it’s going to resonate with the people that you want it to resonate with; the people who will become your fans.”
How to do this? Get a newsletter out. Get on local radio or television. Speak at events. Write a free report or giveaway. Open up. Provide your background on why you view things as you do.



Steve Jobs: Leadership vs Marketing
Steve Jobs: “It’s Not the Consumer’s Job to Know What They Want”
In a brilliant post about Steve Jobs and the US Government, NY Times blogger Matt Bai points out the difference between true leadership and it’s antithesis: relying on focus groups and polls instead of taking risks.
Were it not for Jobs’ brilliance and insight, would we have the sleek, user-friendly yet sophisticated tools that Jobs introduced through MAC? In the 1980s when computers were in ugly tan boxes, would the average “public” person surveyed en masse have provided the sheer genius of Steve Jobs?
My opinion is no. Jobs’ approach defies today’s marketing and political metrics that dictate a near- compulsive consultation with “the market” via polls and surveys. I will admit, these are valuable. But do they stifle genius?
Mat Bai also points out how Jobs merged community with individuality. While his devices provided an unprecedented autonomy and personalized computer experience, he recognized as well the importance of community and created tools to facilitate that. Yet government, Bai points out, still lives in the world of polarities:
Will the Steve Jobs leadership example be emulated in Washington? The founding fathers drafted a document that created the freest country on earth when the average citizen had no interest in waging a war with England. Had they had polls at the time, we might have a different country.
There are, no doubt, many Steve Jobs’ in the world in different industries. Let his vision, kindness, toughness and indomitable spirit inspire us all.
Thank you, Steve Jobs.